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- Coordinate directly with Sales, Parts, and Service teams to ensure timely delivery of parts and equipment
- Generate packing lists, delivery notes, and Proof of Export documentation
- Liaise with freight forwarders and agents to arrange collections and ensure accurate customs clearance
- Monitor and track orders, flagging delays and updating relevant departments
- Manage documentation and logistics for returned items in collaboration with the Goods In team
- Ensure internal systems are kept up to date with accurate shipping records and order progress
- Strong attention to detail and accuracy in documentation
- Good understanding of Incoterms and Chamber of Commerce processes
- Excellent communication skills, both written and verbal
- Confident using Microsoft Excel, Word, Outlook, and CRM systems
- Experience generating or processing export documentation
- Previous use of Sage, SAP, or similar systems (desirable but not essential)
- Temp-to-perm opportunity
- 25 days annual leave + bank holidays
- Free onsite parking
- Company pension scheme (5% employer / 3% employee)
- Cycle to work scheme and eyecare support
