Private Client Support Specialist

• Accurately transcribe dictations (audio and written) and prepare legal documents to a high standard.
• Draft, format, edit, and review a variety of legal documents, ensuring compliance with current legal practices and internal procedures.
• Conduct client interviews and take statements, ensuring clear, accurate, and confidential record-keeping.
• Organise, review, and prepare medical records and supporting documentation for legal use.
• Act as a first point of contact for clients-handling enquiries with empathy, professionalism, and discretion via phone, email, and in-person.
• Efficiently direct incoming calls and messages to the relevant team members.
• Maintain well-organised filing systems (both physical and digital) to ensure easy and secure access to client files and legal documents.
• Schedule and manage appointments, proactively resolving diary conflicts and providing timely reminders where necessary.
• Support the preparation of court bundles and documentation ahead of hearings and trials.
• Provide a broad range of administrative support to ensure efficient office operations and high levels of service delivery.

• Previous experience as a Legal Secretary or Legal Assistant-experience in Private Client/Wills & Probate law is strongly preferred.
• Excellent typing and transcription skills with a high level of speed and accuracy.
• Confident using Microsoft Office Suite, especially Word, Outlook, and Excel.
• Exceptional attention to detail and a proactive approach to problem-solving.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Clear and professional communication skills-both written and verbal.
• A client-focused attitude and the ability to deal with sensitive matters with tact and discretion.

We pride ourselves on our friendly, collaborative work culture and our dedication to delivering a personal, high-quality legal service. Joining our team means being part of a firm that values its staff, encourages growth, and genuinely cares about the clients we serve. Whether you're looking to build on your legal experience or find a long-term role in a respected firm, we'd love to hear from you.

Additional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.This Private Client Support Specialist vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.