Project Liaison Officer

Salary: £30,559 to £33,366Working Arrangements:  Full TimeHours of Work: 37 hours per weekStatus of Employment: Fixed Term until March 2028

This post closes at 11.59 pm on the date specified.At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.

Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.

We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being.

The Project Liaison Officer role:

Are you passionate about delivering high-quality repairs and maintenance services while ensuring the safety and well-being of our customers? If so, we have an exciting secondment opportunity for a Repairs and Maintenance Manager to join our Property Services department!

In this role, you’ll lead repairs and maintenance operations with a right-first-time approach, develop maintenance programmes, oversee projects, and drive performance within the team and contractors.

You’ll also contribute to the Property Services review by identifying development areas, meaningfully challenging processes, and driving business improvements with your ability to persuade key stakeholders through evidence-based advice

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Key duties and responsibilities of our Project Liaison Officer role:

• To provide an on-site presence as required preventing and/or resolving customer problems. Identify and signpost repair and vulnerability issues accordingly.
• Carry out lone visits to customer homes to conduct comprehensive tenant inductions before major works, carry out any required follow up visits during the works and a redecoration allowance assessment visit following completion of the works.
• To consult with residents and local members on an individual and collective basis at all stages of project development and delivery. 
• To work closely and build excellent working relationships with officers from other Services, contractors and agencies to assist the smooth running of investment and regeneration schemes. 
• To have responsibility under the supervision of the Project Manager, for the delivery of schemes, initiatives and programmes ensuring project timetables, budgets and briefs are adhered to. 
• To prepare and present reports to senior officers, members and partners as required. 

What we’re looking for in our Project Liaison Officer: 

• NVQ Level 3 / equivalent qualifications  or proven extensive experience.
• Demonstrate a positive, flexible approach to team working.
• Experience of working with software packages including Microsoft office and bespoke databases. 
• Ability to accurately prepare and present information concisely and clearly. 
• Demonstrate the ability to look for solutions and make decisions in a changing environment.

What you might be asking is, why work for us?

We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

• Agile Working Packages
• Excellent Pension Scheme
• Discounted Gym Membership
• Health & Wellbeing Checks
• Fantastic Training and Development Opportunities

Further Information? ? ?    

• We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn.  
• This post requires a Basic Criminal Record Check.      
• CVs will not be accepted.

Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.