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We are excited to announce that we have an amazing opportunity that has become available within our client's car dealership based at Barnsley. We are seeking an experienced 1st line Helpdesk technician to join their current team of Customer Support Specialists to help them support their internal colleagues with their IT needs.
The daily workload on the Helpdesk can be varied especially at peak times for the business therefore, they are looking for candidates who will be able to adapt quickly to varying pressure. An ability to multitask, prioritise, organise and think pro-actively are key to being successful within this role.
A typical working day consists of providing a high level of IT customer support to all colleagues within the dealer group, through different means of communication, mainly over the phone but also emails, Webex and remote support. Each issue can vary in technical ability therefore you will have the great opportunity to work alongside the Technical and Infrastructure teams to help build and develop yourself.
IT Support Specialist benefits include:
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website
IT Support Specialist Requirements:
• Have previous IT Helpdesk and customer service experience.
• Ability to communicate well with all customers with varying technical abilities.
• Experience working within a high-pressure environment.
• Punctual, reliable, conscientious and an excellent communicator.
• IT Helpdesk experience: 1 year (Required).
Together with their generous rewards and structured approach to training and development, they offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply today.
Apply today sending your CV to (url removed) or call Steve on M: +44 (0)(phone number removed) or
T: +44 (phone number removed)
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