Join SIGMA4UK Ltd – Field Service Engineer (TVMs)
Basildon / Brentwood / Thurrock, UK
Full-Time | Field-Based | Full Training in Italy Provided

Excellent Salary of £32,000 Per Annum

At SIGMA, we’re not just a company—we’re a global technology powerhouse shaping the future of self-service systems. With a 600-strong international team across Europe and the US, we design, build, and maintain innovative solutions like ATMs, Ticket Vending Machines (TVMs), and motorway toll systems.

The Field Service Engineer Opportunity:
We're looking for a Field Service Engineer to join our fast-growing UK operations based in Essex. Since 2018, SIGMA4UK Ltd has partnered with c2c and, more recently, Avanti West Coast, delivering advanced support for ticket vending systems nationwide.

This is a unique chance to blend your technical expertise with hands-on engineering, backed by international training and support.

Why Join SIGMA4UK Ltd?

An excellent salary of £32,000 per annum
Work with cutting-edge technology in a dynamic and international environment
One-month all-expenses-paid training in Italy
Use of company van for work-related travel
Be part of a growing UK team making a real impact on public transport infrastructure

Key Responsibilities of the Field Service Engineer:

Providing onsite installation, maintenance, and repair for ticket vending machines at railway stations operated by Trenitalia c2c Limited
Diagnosing faults and delivering fast, effective solutions
Performing routine preventive maintenance to maximise machine uptime
Working closely with SIGMA’s technical teams across the UK and Europe
Supporting testing procedures and maintaining accurate service logs and documentation

What We're Looking For:

Minimum 1 year of experience working with electronic or electromechanical systems (ideally TVMs or ATMs)
Technical qualification (university degree or college diploma) or equivalent experience
Strong understanding of hardware/software troubleshooting
Solid computer literacy and confident using laptops/software tools
Full UK driving licence
Willingness to travel across London to Shoeburyness, and occasionally nationwide
Ability to spend one month in Italy for full product training (all costs covered)

Bonus Points For:

Italian language skills
Experience with Ticket Vending Machines, ATMs or similar self-service systems

Interested?
Send us your CV today for immediate consideration and take the next step in your engineering career with SIGMA.