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Customer Service Advisor

Huntress
Posted a day ago, valid for a month
Location

Basildon, Essex SS14 3RH, England

Salary

£23,800 - £24,500 per annum

Contract type

Full Time

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Sonic Summary

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  • We are assisting a company in Basildon with the recruitment of a permanent Customer Service Advisor.
  • This full-time, office-based position offers a salary range of £23,800 to £24,500 depending on experience.
  • Candidates should be customer-focused and results-driven, with previous customer service experience being desirable but not mandatory.
  • Key responsibilities include logging helpdesk tickets, responding to customer inquiries, and supporting the team with administrative tasks.
  • The company values inclusivity and provides ongoing development and training opportunities for its employees.

We are supporting a company based in Basildon with recruiting for a permanent Customer Service Advisor. This is an office-based position working full time, Monday - Friday, 8:30am - 5:30pm paying 23,800 - 24,500 DOE. This company are passionate about delivering an excellent service, so to be successful you must be a like-minded, customer focused and results driven individual.

Duties will include:

* Accurately log helpdesk tickets with IT issues
* Respond to customer calls and emails, handling queries and issues
* Support the wider team with administration tasks

You will be joining a supportive and inclusive company that pride themselves on being an equal opportunity employer, also offering ongoing development and training throughout your career. In return, they are looking for a positive, passionate and hard-working individual who can work confidently under pressure. Previous customer service experience is desirable but not essential, providing you have excellent communication and written skills.

To hear more about this incredible opportunity click apply now!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

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