Customer Service Advisor

Nuco Solutions Ltd

Posted 6 hours ago, valid for 12 days

Basildon, Essex SS14 3RH, England

£27,000 per annum

Full Time

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Sonic Summary

The position of Complaints Handler is available in Basildon with a salary of £27,000 per year.
This permanent role involves handling customer concerns and ensuring satisfaction in a professional manner.
Responsibilities include liaising with team members and third parties, as well as managing email queries and a central complaint tracker.
The job is full-time, with a schedule of Monday to Friday, and includes potential overtime and weekend availability.
Candidates are expected to have prior experience in a similar role, though specific years of experience are not mentioned.

Job:Complaints Handler

Area:Basildon

Salary:27,000

This role is working for a leading Social Housing Contractor within their Admin Team. this is a permanent position based Basildon

Duties:

handling customer concerns and issues in a professional and timely manner to ensure customer satisfaction.
Liaising with other team members and third parties i.e. Sub-contractors
Dealing with incoming email queries
Managing the central tracker where the status of each complaint is kept, to ensure deadlines are met

Job Type: Full-time

Pay: From 27,000.00 per year

Benefits:

Schedule:

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