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We are looking for a Sales Account Manager to work in a busy manufacturing environment at our Basildon site.
Working hours: Monday to Thursday 8.00am to 5.00pm, Friday 8.00am to 1.00pm
Salary: £70000K
Benefits:
- Pension
- 25 Days Annual Holiday plus 8 statutory days
- BUPA Healthcare
- Long Service awards
- Death in Service
Sales Account Manager Mission: Manage the interface with Gardner Group’s strategic customers to develop new activities and new prospects, and to manage contracts in their execution.
Purpose of role and accountabilities:
Customers:
- Be the point of contact for Gardner Group's supply to its key account customers.
- Represent Gardner Aerospace at our customers, represent our customers at Gardner Aerospace.
- Be responsible for understanding market share in key accounts and developing plus achieving a sales and marketing plan and budget for these key accounts.
- Develop Gardner's business portfolio with its customers in line with its strategy – in particular Speedshop / Late definition activities
- Influence the industrial and technical choices within Gardner to better meet the expectations of our customers using market intelligence.
- Participate in customer reviews such as BR (Business Reviews), PRM (Programme Review Meetings)
- Seek out new opportunities to develop our Speedshop Business Unit
Tenders:
- Obtain new call for tenders in line with Gardner's industrial and commercial strategy.
- Organize, instruct, and prepare responses to call for tenders in accordance with Gardner's internal processes.
- Present to the customers the industrial, technical, and commercial part of the offers.
- Ensure the follow-up of offers, negotiate, provide the necessary answers to ensure award and closure of the contract and associated industrialisation.
Contract execution:
- Ensure that the conditions of existing contracts with the customers are respected.
- Identify all extra and non-contractual activities carried out internally by the operational teams to promote them to customers (modifications of definition, additional requests, delays penalizing our production lines, etc.).
- Participate in the establishment of sales budgets for Gardner sites and group sales forecasts.
- Actively support of new industrializations until the transfer to series by communicating with customers and helping the leading & the production sites.
Sales Account Manager Core skills/attributes needed:
Business skills required:
Full use of Office software: Word, Excel, Power point
To know:
- the aerospace industry (market, competition, etc.)
- aerostructure manufacturing techniques (machining soft/hard metals, fabrication, assemblies)
- the associated sales and negotiation techniques
* Prospect new customers
* Build responses to calls for tenders
* Support in negotiating contracts including technical, financial and legal characteristics
* Work to very short deadlines, be results oriented
Soft skills required:
* An effective and convincing speaker
* Respectful and empathetic
* Autonomous, also able to work in a team and take initiative
* Detail-oriented and able to analyse and present information in a clear and concise manner
* Rigorous and conscientious
* Mobile and flexible to travel for short periods (Full Driving licence required)
Various:
* University degree preferred (Business or Engineering School)
* Successful minimum experience of 3 years in a similar role and in the aerospace industry
Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all
Delivery: keep manufacturing sites aware of customer perceptions
People: support organisational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community
