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Internal Freight Sales Executive Basildon
Competitive salary + Uncapped commission
Hybrid
Free Parking
Pension
20 days holiday + BH
Sick Pay
Private Healthcare
Summer & Xmas Parties
Social committee for fun days out
Shipping company with a worldwide reach and over 35 years in the industry are seeking an experienced Sales Executive to join their team in Basildon.
The Sales Executive is responsible for the day to day operations related to pricing, quoting, and communication for Import and Export LCL shipments. This role involves liaising with clients, origin offices, agents, and vendors to ensure smooth operations and the goal of achieving customer satisfaction.
The Sales Executive will also follow up on quotes, manage load plans, and contribute to the sales pipeline through proactive outreach
It is essential that you have experience in selling in this field.
Key Responsibilities:
Pricing & Quoting: Prepare and provide accurate LCL quotes for Import and Export shipments. Follow up on quotes for shipments over 5cbm via phone and for shipments under 5cbm via email within 24 hours of quoting.
Load Plan Management: Review daily load plans to identify containers scheduled to load within 48-72 hours and document destinations. Identify any containers requiring CBM (cubic meter) estimates and follow up with clients to confirm readiness for shipment.
Client Communication: Communicate directly with clients, vendors, and origin offices to clarify shipment details, provide updates, and gather information as needed to ensure successful bookings.
Booking Confirmation: Ensure that secured bookings are accurately communicated to the customer service team with all necessary documentation and details.
Account Qualification: Contact and qualify new accounts (New Log In) to assess potential business opportunities and determine account suitability.
Collaboration with Field Sales: Support the field sales team by providing direct leads and assisting with client visits as required.
Customer Service: Answer incoming calls from clients and vendors and promptly return any missed calls or voicemails. Assist with inquiries and resolve issues as necessary.
