Compliance Coordinator - Pitsea

Compliance Coordinator

6-Month Assignment

Location: Pitsea – Hybrid working 4 days in office 1 from home

Rate: £16.23 per hour

We are seeking a Compliance Coordinator for a 6-month assignment to support our commitment to excellence in complaint handling and service delivery.

Key Responsibilities:

• Manage and coordinate all requests for information received from the Housing Ombudsman Service, ensuring accuracy and timely submission.
• Oversee the shared mailbox for Housing Ombudsman communications, ensuring all emails, queries, and requests are responded to promptly.
• Support compliance with the Housing Ombudsman Complaints Handling Code, maintaining high standards of service to both the Ombudsman and our residents.

Requirements:

• Strong organisational and communication skills.
• Excellent attention to detail and ability to meet deadlines.
• Experience working in a compliance, housing, or customer service environment is preferred.

If you are proactive, detail-oriented, and passionate about ensuring high-quality compliance standards, we would like to hear from you.

Apply now to join our team and make a difference in delivering fair and transparent service outcomes.

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.