Day Shift Supervisor

About The Role:

As a Day Shift Supervisor, you’ll play a key role in ensuring our warehouse operation runs seamlessly and that every customer receives their appliance on time, every time. You’ll oversee the preparation of delivery and installation runs each morning and provide ongoing support throughout the day, resolving any issues quickly and effectively.

This is a hands-on role within our self-loading depot, requiring strong leadership and attention to detail. You’ll ensure all vehicles are roadworthy, legal, and compliant, while supporting our Drivers, Quality, and People teams.

• Salary:  From £27,000.00 to £29,000.00 per annum (Depending on Experience) 
• Shift pattern: 5on 3 off 5 on 2 off
• Hours: 40 hours per week
• Start and finish time: 1pm-10pm(PM shift)
• Job Type: Full time and permanent contract
• Location: Bowden Terminal, Luckyn Lane, Basildon, Essex, SS14 3AX

Here's What You Can Expect To Be Doing:

• Complete daily in-house reports for the Depot Manager
• Check all vehicles leaving the depot meet transport legislation and security requirements.
• Ensure all members (employed and self-employed) comply with training standards
• Conduct alcohol testing when required
• Communicate professionally with Drivers, resolving queries promptly.
• Carry out transport debriefing for vehicles returning from delivery and installation runs.
• Manage transhipping and reloads effectively.
• Challenge vehicle issues or damages with Drivers.
• Make operational decisions in the absence of the Depot Manager to maintain performance and service.
• React quickly to information and solve problems independently.

A Few Things About You:

• Strong understanding of transport legislation and logistics operations.
• Ability to build positive relationships under pressure.
• Excellent decision making and problem solving skills.
• Clear and confident communication skills, both verbal and written.
• Competent in Microsoft Office, particularly Excel.

Our Benefits:

• 31 days holiday
• 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.