Billing Administrator

Billing Administrator

Location: Dummer, Basingstoke

Salary: up to £26,000

Were looking for a Billing Administrator to come on board and join our team in Dummer, Basingstoke. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of our customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.

Responsibilities:

Adding, removing and editing customer charges

Updating invoices with additional information e.g. purchase order numbers, sub-sites

Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement

Keeping customers preferences up to date.

Ensuring that the process prior to billing being required has been completed fully

Work with internal teams to streamline processes

• Supporting in the Bill Run
• Running and maintaining customer reports
• Creating ad-hoc bespoke reports based on Customer billing data

Skills Required:

Strong attention to detail

Works well on own initiative

Strong analytic skills with a tenacious personality

Completer finisher, able to take a task and follow it to the end without close supervision

Strong sense of ownership

Good communication to be able to verbalise findings and suggest solutions

Polite and well mannered

Confident happy personality, prepared to be innovative

High level of numeracy and literacy

Ability to work under time pressure and towards challenging targets

Must be able to prioritise and manage their workload

Have the ability to adapt to changing timelines

Microsoft Office suite

Benefits:

21 days holiday increasing to 22 days after 3 years and to 25 days after 5 years

Extra day off for your birthday

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Enhanced company sick pay

Discounted retail vouchers

Reduced gym membership

Annual salary review

SCG mobile benefit

Employee referral bonus

Onsite canteen offering free croissants and freshly made soup