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The Collections Administrator will effectively manage customer accounts, ensuring timely collection of payments. This role also involves maintaining accurate records and providing excellent customer service.
Client Details
Our client is a renowned and large organisation, known for its commitment to excellence and integrity. Based in Basingstoke, they have a robust presence with a strong reputation for delivering high-quality services.
Description
- Manage customer accounts to ensure timely collection of payments.
- Maintain accurate records of collections and customer interactions.
- Provide high-quality customer service, addressing any concerns or queries promptly.
- Work closely with the accounting and finance team to monitor and report on collection activity.
- Ensure compliance with all company policies and regulatory guidelines.
- Assist in the preparation of monthly reports and statements.
- Participate in team meetings and contribute to the continuous improvement of processes.
- Support other administrative tasks within the department as required.
Profile
A successful Collections Administrator should have:
- Excellent organisational and time management skills.
- Proficiency in using finance software and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- High attention to detail and accuracy.
- Proven ability in providing excellent customer service.
Job Offer
- Opportunity to work in a professional and highly respected organisation
- Temporary role based in Basingstoke with potential for growth and development.
- Excellent team culture and supportive working environment.
If you are an organised, detail-oriented professional with a passion for financial services, don't miss this opportunity. Apply now to join our team as a Collections Administrator in Basingstoke.
