Back to search
3rd Line Messaging Application Engineer - Perm
- Location: Basingstoke, 5 days on-site
- Type: Permanent
- Salary: £50,000 - £55,000 + Company Bonus + Benefits
- Clearance: Must be eligible for DV Clearance - Active SC Beneficial
A primary technical partner of the MOD are looking to add to their Infrastructure Messaging team, the role involves solving technical challenges and the on-going support of critical systems, whilst collaborating with wider teams in supporting the mission of keeping UK Defence agile and safe.
Your role will involve:
- Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary.
- Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis.
- Monitor, investigate and fix any problems with the Nexor X500 DSA.
- Monitor, investigate and fix any problems with the Exchange 2003 Messaging system.
- Communicate and collaborate with the customer who is an intermediary to the end user
Your transferable skills and experience:
- Knowledge of Simple Mail Transfer Protocol (SMTP)
- Knowledge of X400 messaging
- Knowledge of Nexor DSA
- Knowledge of X500 addressing and address book replication
- Knowledge and Experience of UNIX scripting
- Experience of Interoperable C4I Services (ICS)
- Experience of Oracle 8-10g
- Experience of Solaris 10
- Experience of UNIX / HP-UX
- Desirable -or willing to learn - Microsoft Exchange 2003
- Desirable - or willing to learn - Microsoft Server 2003
- Desirable - or willing to learn - Active Directory
- Desirable - or willing to learn - VMWare V5 / V5.5
- Desirable - or willing to learn - ITIL
Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/ background in Messaging Support this could be the next opportunity for you.
Expected working
Our hours of support are Monday to Friday 08:00 - 18:00 per week to cover 37 hours. This could be on an early or late start, rotated as directed by line manager.
Your benefits:
- 26 Days annual leave plus public holidays (3 flexible)
- Pension - Double matching contributions of up to 10%
- Life assurance
- Companywide incentive plans
- Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
- Perks at work - employee discounts
- Employee assistance programme / virtual GP
- Work Your Way is our approach to flexible working - this is available from day 1 of joining
If you're interested in the above, apply or reach out to
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
