Onboarding Administrator
Pertemps Basingstoke
Posted 9 hours ago, valid for 19 days
Basingstoke, Hampshire RG21 7QU, England

£25,000 - £26,000 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Client Onboarding Administrator for a leading law firm in Basingstoke to join their compliance team.
- This full-time, permanent position requires extensive administration experience and preferably experience in performing due diligence checks.
- Key responsibilities include processing due diligence checks, conducting identity and financial checks, and managing client interactions.
- The role offers a starting salary of £25,000, along with benefits such as a company pension scheme, group life assurance, and 26 days of annual leave.
- The working hours are Monday to Friday from 9 am to 5:30 pm, with a 5 pm finish on Fridays.
Pertemps are currently working with leading law firm in Basingstoke who are looking for an Client Onboarding Administrator to join their compliance team. This is a full time, permanent position.
Responsibilities as an Onboarding Administrator:
- Responsible for generating and processing due diligence checks on all new clients
- Carrying out identity checks, financial/ source of wealth checks.
- Extensive client liaison, both in person and via phone and email to arrange checks
- Opening new client files within the case management system
- Reporting all flagged checks to the compliance team
- Providing back up support for main phone enquiries as and when needed
- Able to provide advise to clients and provide a positive experience
Requirments for this position:
- Extensive administration experience
- Experience of performing due diligence checks is advantageous
- High competency with Microsoft Office including Excel
- Previous experience with CRM systems
- Clearsighted and able to make informed judgments
- Strong written and communication skills
- Experience managing a small team would be advantageous
The Onboarding Administrator role:
- Monday to Friday 9am - 5.30pm with a 5pm finish on Fridays
- Starting salary of 25,000
- Company pension scheme and group life assurance scheme
- 26 days annual leave
- Regular social events
If you are interested in this Onboarding Administrator position please apply below or get in touch with Jemma at Pertemps.