Back to searchCar Park Control Room Operator
Unity Recruitment
Posted 21 hours ago, valid for 18 days
Basingstoke, Hampshire RG21 7QU, England
£24,000 - £25,000 per annum
Full Time
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Sonic Summary
- Unity Recruitment is seeking a Car Park Control Room Operator to manage intercom calls and maintain accurate logs.
- The role requires working a minimum of 4 shifts of 12 hours each week, covering both day and night shifts.
- Candidates should possess excellent communication skills and the ability to work calmly under pressure, with control room experience preferred but not essential.
- The position offers a salary of £25,000 per year and requires a commitment to maintaining high-quality standards and compliance with company policies.
- Interested applicants should email their updated CV for consideration.
JOB DESCRIPTION
Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:
* You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days
* The Controller must be able to answer and resolve the intercom calls in a professional
manner
* Maintaining accurate logs by recording information gathered through the intercom
* Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
* Live sites monitoring
* Carrying our other administrative duties
* Comply at all times with company policies and procedures
* Support the company in its maintenance of quality standards
* Promote and protect the company's image and good reputation at all times
* Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
* Keep up to date with technical training on all systems
* Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.
* Comply with the company's Health & Safety Policy at all times reporting any concerns
to your manager.
* Must maintain a high level of communication across all departments
* Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time
Requirements:
* Ability to work calmly under pressure
* Be prepared to work shifts as part of a 24/7 cover
* Excellent communication skills are essential
* Computer Skills, Excel, MS Word documents
* Promote and protect the company's image and good reputation at all times
* Control room experience is preferred but not essential
If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to (url removed)
