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REED Business Support in Bath is delighted to be supporting a local company in Bath in their search for a Sales Office Manager. You will be managing a small and very happy team. The ideal candidate will be highly motivated and dedicated to delivering excellent results for our clients. This role requires a proactive leader who can effectively manage a team, drive business growth and ensure exceptional customer service.
£30-35,000
35 hour week (Monday - Friday)
ASAP start
Day-to-day of the role:- Manage the day-to-day running of the office, ensuring operational efficiency and high standards of service.
- Oversee all aspects of sales, including going out to see customers.
- Set and review office and personal targets to ensure performance objectives are met.
- Identify areas for improvement and opportunities for business growth within the local market.
- Deliver quick response times and maintain excellent customer service standards, ensuring staff members do the same.
- Maintain and build a happy, productive workforce by monitoring and motivating the Sales team.
- Ensure staff adopt procedures and policies correctly, conducting ad hoc checks as necessary.
- Serve as the first point of contact for all customer enquiries, queries and complaints, ensuring issues are resolved promptly and professionally.
- Minimum of 3 years office management experience, preferably in a sales environment.
- Strong leadership skills with the ability to manage and motivate staff members at all levels.
- Excellent customer service skills with a commitment to delivering quick and effective responses.
- Good local knowledge and a strategic mindset for identifying business opportunities.
- Reasonable IT knowledge and proficiency in adapting to new software systems.
- Full driving licence and own vehicle are necessary.
- 21 days holiday, not including bank holidays.
- Company pension with NEST
- Opportunity to work in a dynamic and supportive environment.
- Professional development and growth opportunities.
To apply for this brand new role, please click 'apply' and send your cv to
