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Programme Administration and Support Adviser
Part time hours across 3 days per week (this could be spread across 4 days also)
0900:17:00 with flexibility on 08:00-16:00 shifts
Fully office based
Location: York
14.19 per hour
Brook Street is delighted to be recruiting on behalf of a leading education client for a Programme Administration and Support Adviser to join their team.
In this key role, you'll provide professional administrative and advisory support for the delivery of academic programmes. Acting as a point of contact for students, academic staff, and external partners, you'll ensure the smooth operation of programme and assessment processes.
Key Responsibilities:
- Manage complex student and academic queries, escalating where needed
- Support assessment admin including mark sheets, data entry (e.g. SITS), and external examiner liaison
- Organise meetings, minute-taking, and communications
- Take ownership of a specialist area within the team
- Contribute to student events (induction, enrolment, graduation) and external partner liaison
- Help improve systems and processes within the team
About You:
- Experience in admin roles within Higher or Further Education
- Strong digital skills (MS Office, student systems e.g. SITS)
- Excellent communication, attention to detail, and time management
- Able to manage complex queries with professionalism
- Confident working both independently and as part of a team
- Commitment to equality, diversity, and high service standards
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
