Administrator

Office Administrator / Pastoral Support Officer

Bedfordshire

13p/h

Monday to Friday 8am-4pm

Immediate start - ongoing temp role

**Must hold an Enhanced DBS

Attendance and Punctuality

• Support the House Office in monitoring student attendance and punctuality
• Maintain regular communication with the Attendance Officer regarding student attendance
• Liaise with the Attendance Officer regarding parental contact and undertake attendance duties in their absence
• Provide the Senior Tutor with regular attendance data for the House
• Inform the Senior Tutor, Attendance Officer, and Safeguarding Team of students causing attendance concern
• Assist with the preparation and distribution of attendance letters and ensure copies are filed appropriately
• Identify and report patterns of absence or lateness to the Senior Tutor
• Monitor lateness and coordinate lunchtime detentions in collaboration with the Senior Tutor
• Support students and parents to improve attendance through Student Support Plans
• Ensure Fire Registers are available and delivered during fire drills

Administrative and Clerical Support

• Provide general clerical support including filing, word processing, record keeping, and managing telephone messages
• Create, manage, and maintain confidential student records
• Issue letters to parents on behalf of the Senior Tutor to support behaviour and dress standards
• Produce achievement certificates and related documentation
• Monitor supplies and place orders for equipment as required
• Support fundraising activities and maintain the House Charities board
• Assist with the organisation of House activities, events, assemblies, and rewards systems
• Coordinate House rewards and sanctions
• Support induction of new students joining mid-academic year
• Assist with the administration of parents' evenings, including appointment bookings and follow-up

Safeguarding and Student Welfare

• Support the Lead Designated Safeguarding Lead (DSL) and Single Point of Contact (SPOC) with safeguarding and welfare matters
• Attend re-admittance meetings for excluded students
• Implement the school policy for emergency withdrawal of students from lessons when required
• Follow up behavioural incidents, including gathering witness statements and speaking with students
• Collate work for students in isolation or on long-term absence
• Coordinate mentoring, counselling, and additional student support services
• Develop supportive mentoring relationships with students requiring additional pastoral care

Liaison with Parents

• Act as the first point of contact for parental enquiries and concerns relating to pastoral care
• Resolve routine issues and escalate significant concerns to appropriate staff
• Maintain positive and professional relationships with parents and carers
• Contact parents regarding attendance, behaviour, or welfare concerns as necessary

External Agencies

• Liaise with external agencies to support student welfare, including:
• Secondary Support Services
• Youth Service
• School Nurse
• Social Services
• Police
• Charitable organisations
• Attend regular multi-agency meetings to support student needs effectively

School Events and Community

• Attend and support New Intake Evenings and School Open Evenings
• Assist in building a strong House identity, ethos, and sense of belonging

Additional Information

• A First Aid certificate would be desirable but is not essential

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