Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market.

Founded since 1999, we have had huge success over the years, winning numerous awards including the 'Alantra Pharma Fast 50' award for two years running.

We are expanding our Commercial Retail team and have the opportunity for a Business Development Manager to join our team.

Role and Responsibilities:

To gain and develop new business (selling directly over the phone)
To have responsibility for a database of existing and target customers
To pro-actively contact existing customers to maintain and grow the business with their accounts
To assist in resolve all customer queries, including complaints when required
To ensure all customer enquiries are managed in a professional and timely manner
To collaborate with various departments to seek further product information to resolve queries
To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
To complete order processing
To generate and calculate tenders for accounts
To generate and communicate frequent offers to our target customers
To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
To complete the monthly targets set
To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
To complete various department administration as required by the business

Person Specification:

Previous Telesales experience – Preferred but not required
A proven sales record, with commitment to reach targets and deadlines (E)
Strong commercial awareness, sound judgement and competent in making business decisions (E)
Strong computer skills with excellent verbal & written communication skills (E)
Good administrative and organisational skills (E)
Pro-active, hard working with a positive can-do attitude (E)
Can work on your own initiative as well as in team (E)
Confident and innovative approach to work (E)
Attention to detail and high levels of accuracy in your work (E)

Benefits:

Clear commission structure / Incentives
Company socials
Birthday club
To be part of an exciting & growing company with a great team
Monday – Friday, hours either 8:30 - 5:30 (1 hour lunch) or 9:00 - 5:30 (30 minute lunch)

If you are interested in the role, please apply now!

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