Customer Service Advisor

Customer Service Advisor

Belfast

25600 & Performance Bonus & Company Bonus

Office Hours and Hybrid post probation of 2 days in the office

Are you passionate about making a difference? Do you like to work in a customer centric environment?

If so, we are looking for Customer Service Advisors based in Belfast !

Duties of this Customer Service Advisor role:

You will play a pivotal role in ensuring customers receive exceptional service.

From processing orders to addressing customer queries, your dedication will contribute to a seamless customer experience.

Key Responsibilities of this Customer Service Advisor role:

• Customer-Centric Approach: Prioritise the customer in every interaction

• Handling a high volume of incoming calls with precision and enthusiasm
• Order Processing: Skillfully manage orders and address delivery-related questions
• Collaboration: Work closely with internal colleagues and departments to ensure top-notch service

This role requires excellent interpersonal skills, both verbal and written, with the ability to communicate effectively. Excellent listening skills and the ability to understand the needs of others are key requirements. You will need to bring a results-oriented mindset and be computer literate.

Please apply online for an immediate interview!

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database