Account Manager

EW Recruitment Limited

Posted 15 days ago, valid for 10 days

Bellshill, North Lanarkshire ML4 3LR, Scotland

Full Time

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Sonic Summary

The job title is Account Manager with a salary to be determined (DOE).
The position is located in Belshill and requires the candidate to learn the company's product catalogue.
The ideal candidate should have experience in a customer-facing role and possess excellent communication skills.
Key responsibilities include handling inbound client calls, managing customer accounts, and providing exceptional customer service.
The role seeks someone with great attention to detail, a methodical approach, and the ability to work as part of a team.

Job title: Account ManagerSalary: DOELocation: Belshill

My client is looking for an Account Manager to join their team. You will be required to learn their catalogue of products in order to effectively advise customers on making purchasing decisions in an exciting industry. The ideal candidate would have experience working in a customer facing role and have great communication skills both over the phone and via email.

Duties:• Dealing with inbound client calls• Building long term relationships with key accounts• Respond to customer enquiries via emails• Learn all products provided by the company• Amend and maintain accurate records on CRM System• Manage Customer Accounts• Provide great customer service• Upsell different products• Advise customers on purchasing decisions

Attributes:• Great attention to detail• Methodical• Team player

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