Back to search
We are currently recruiting multiple Customer Service Agents to join a large, fast-paced organisation that offers meaningful progression and a supportive, team-focused environment. This is an exciting opportunity to develop your career in a customer-focused role where full training will be provided and the opportunity to become permanent.
To be considered for the role, you’ll require the following essentials:
- A passion for delivering excellent customer service
- Strong interpersonal and communication skills
- Ability to work independently as well as part of a team
- Confidence in using Microsoft applications and web-based platforms
- Flexibility to learn new skills and adapt to business requirements
- A positive, approachable, and motivated attitude
Within this position, you’ll also be:
- Deliver a professional and friendly service to customers via telephone and email, live chat and What’s app
- Ensure all queries are handled in line with company policies and procedures
- Book engineer visits web-based systems
- Follow all set processes and achieve performance targets
- Offer value-added products and solutions to meet customer requirements
- Work collaboratively with colleagues to ensure a seamless customer experience
What’s in it for you:
- Salary: £12.93per hour + bonus
- Hours: 39.5 per week, Shifts between 8am and 6pm Monday to Friday predominantly, 1 in 3 Saturdays, 1 in 6 Sundays (rota-based)
- Full training provided and opportunity to become a permanent member of staff
Â
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Business in relation to this vacancy.
See our website for more details and jobs available - (url removed)
(phone number removed)
