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IT Support Technician

Elevate Technology Group Ltd
Posted 9 days ago, valid for 5 days
Location

Belper, Derbyshire DE56 2AR

Contract type

Full Time

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Sonic Summary

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  • The position of IT Support Technician is available in Belper, Derbyshire with a salary range of £25,000 - £30,000.
  • Candidates should have a solid foundation in IT support and be eager to grow their careers in a supportive environment.
  • Key responsibilities include providing 1st and 2nd line support, troubleshooting hardware and software issues, and assisting with system upgrades.
  • The role requires familiarity with Windows 10/11, Microsoft Office 365, Active Directory, and basic networking skills.
  • Applicants are encouraged to apply if they have hands-on IT experience and a desire to learn in a dynamic workplace.

Job Title: IT Support TechnicianLocation: Belper, DerbyshireSalary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!

Position Overview:We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment.

You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.

Key Responsibilities:• Provide 1st and 2nd line support to internal users across multiple sites• Troubleshoot and resolve hardware, software, and network issues• Set up and configure new user accounts and devices• Assist with system upgrades and project rollouts• Maintain accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations

Technical Skillset:• Windows 10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP, TCP/IP• Office 365 - Teams, Exchange, SharePoint• Printer and peripheral support• Experience with remote support tools• Any exposure to Intune or Azure is a bonus

If you’re an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.

Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.