Key Account Executive

Job Title: Key Account Executive

Location: Redditch

We are currently looking for an Key Account Executive who thrives in a fast-paced, collaborative sales environment. The successful candidate will take ownership of front-line sales enquiries, order processing, and master data accuracy – supporting key clients and contributing to the smooth running of commercial operations.

This is an exciting opportunity for someone with a strong background in internal sales, key account coordination, or similar, particularly within the industrial or electrical products space.

• Handle front-line customer enquiries, including:

• Price and delivery guidance

• Serial number checks

• Offering stocked alternatives

• Issuing formal quotations

• Process and manage sales orders from start to completion

• Review and release supporting documentation (technical sheets, certifications, schedules, etc.)

• Maintain client-specific e-commerce platforms (where applicable)

• Support contract order processing (with relevant training/experience)

• Ensure accurate and up-to-date client and product master data

• Maintain business partner remarks, pricing, catalogue numbers, and logistical details

• Collaborate closely with internal teams to maintain item records and pricing data

• Develop and maintain strong working relationships with both clients and colleagues

• Provide support and guidance to peers where needed

• Assist with client visits and review meetings

• A relevant qualification (CIPS or IoSCM Level 3+) or experience in a similar role.

• 3+ years of experience in a similar role (internal sales, order management, account coordination)

• Strong written and verbal communication skills

• A calm, professional approach under pressure

• A proactive, problem-solving mindset with a customer service focus

• Good working knowledge of Microsoft Office (SAP experience is a plus)

#INDASH25