- Lead and support Wildlife and Veterinary teams to ensure best-in-class animal care
- Ensure compliance with zoo licensing, health & safety, and regulatory standards
- Oversee animal habitats and guest safety across walk-through areas and Safari-Drive
- Collaborate on budgeting, capex planning, and operational scheduling
- Drive continuous improvement in welfare, sustainability, education, and biodiversity
- Foster strong relationships with external zoological and conservation organisations
- Support staff training, performance reviews, and workforce planning
- Coordinate effectively with maintenance, horticulture, and guest services teams
- Degree in Animal Management or a related discipline
- Proven leadership experience in a zoological environment
- Hands-on experience working with a broad range of species
- Strong understanding of welfare, conservation, and compliance standards
- Excellent organisational, communication, and people management skills
- Ability to thrive under pressure and manage multiple priorities
- DMZAA qualification
- Experience with zoo licensing and audits
- Knowledge of H&S protocols in zoological operations
- Firearms team experience (preferred, not essential)