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Job Title:CCTV Control Room Operators
*Immediate start available*
About FRG
First Response Group is not just a workplace. It is a vibrant community wherepassionfuels our excellence,integrityguides our conduct,empowermentshapes our successes, and a sense ofcommunitybinds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.
About the Role
Key Responsibilities:
- Proactively monitoring all CCTV, safety systems and access systems.
- Advanced computer skills and proficiency
- Excellent verbal and communication skills
- Exceptionally customer focused and able to deliver excellence service levels.
- Monitor andrespondto incidents on site appropriately.
- Maintaining various records of communications and events
- Accurate asset control of all equipment such as radios or keys ensuring they are signed out and returned by Security or other parties.
- Ability to work in a team environment
- Able to work and communicate effectively with all levels of leadership.
- Work closely with the management team to achieve site objectives.
- Proactively follow up and track all inbound and outbound communication.
- Have excellent communication and IT skills
- Aware and due diligent in GDPR practices
Benefits
- Training and development
- Paid holiday allowance of 5.6 weeks per year pro-rata
- ReferralScheme - 100 successful referral
- Uniform
- Healthcare package which includes access to EAP
- StatutoryPension Scheme
Requirements
- Must have a valid CCTV Licence.
- Must have a valid first aid Licence
- UK Driving Licence
- Must have the right to work in the UK.
- Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
- High levels of written and verbal communication skills.
