- Daily banking and payment allocations.
- Produce and maintain daily aged debt reports with accurate chaser information.
- Proactively chase retailers for payments via phone, email, and Teams.
- Manage direct debit collections and monitor credit limits.
- Onboard new retailers, perform credit checks, and set suitable credit limits.
- Take ownership of credit exposure, ensuring it remains within agreed thresholds.
- Investigate and resolve payment disputes and queries.
- Prepare refund and write-off documentation for management approval.
- Deliver weekly debtor reports to the Credit Manager and Financial Director.
- Support ad hoc reporting and duties as required.
- Proven experience in credit control or a similar finance role.
- Fluent in written and spoken English.
- Strong Microsoft Office skills, particularly Excel, Word, and Teams.
- Comfortable working in a multi-currency environment.
- A self-starter with excellent communication and negotiation skills.