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Customer Service Executive

Thorn Baker Industrial
Posted 3 days ago, valid for 13 days
Location

Bingham, Nottinghamshire NG13, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Executive for an office-based role in Bingham, Nottingham.
  • The position offers a salary range of £26,000 - £28,000 depending on experience.
  • Candidates must have proven customer service experience within an industrial environment.
  • The working hours are Monday to Friday, 9:00 AM to 5:00 PM, with additional benefits including 33 days holiday and private medical cover.
  • Strong IT skills and the ability to handle multiple tasks are essential for this role.

Please note this is office based role, and experience within an industrial environment is essential.

We are currently recruiting for a Customer Service Executive to join our highly successful client in the Bingham area of Nottingham.

Pay and Benefits:

  • £26,000 - 28,000 DOE
  • Monday - Friday 9:00 - 17:00.
  • 33 days holiday (includes 8 bank holidays)
  • Private Medical cover
  • 3% pension contribution
  • On-site Gym
  • Retail Discounts scheme

Responsibilities:

  • Handling day-to-day customer calls and purchase orders (POs)
  • Managing the shared inbox and responding promptly to inquiries
  • Booking out orders and coordinating with internal teams

Qualifications / Experience

  • Proven customer service experience within industrial environment
  • Strong IT skills (Google Drive) and phone systems
  • Working knowledge of CRM tools
  • Ability to deal with a variety of daily issues, multi task and prioritise work
  • Continuous improvement driven with a desire to seek and implement change

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.