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Service Administrator
Location: Wirral
Salary: £25,000 – £26,000 per annum
Job Type: Full-time, Permanent
About Us:
Our client is a forward-thinking, project-driven company with a strong focus on delivering high-quality engineering and technical solutions. Their team prides itself on professionalism, innovation, and a commitment to operational excellence. We are now looking for a dedicated Service Administrator to support in their growing organisation.
Role Overview:
As a Service Administrator, you will play a key role in supporting their specific department by overseeing all administrative tasks across multiple projects. Accuracy, attention to detail, and strong organizational skills are essential for managing documentation, supporting engineers, tracking resources, and ensuring project compliance and efficiency.
Key Responsibilities:
- Preparing engineer and other employee timesheets for payroll (gathering data from emails).
- Compiling and maintaining a weekly tracker for hours worked, speeding, and personal mileage.
- Organising venues and schedule regular meetings (e.g., Monthly Project Meetings), recording minutes and decisions.
- Communicating with engineers and other required employees to retrieve missing timesheet data.
- Assisting in planning projects from initiation to completion.
- Creating, updating and managing project workflows.
- Ordering and coordinating delivery/returns of materials and equipment.
- Retrieving and verifying information from clients, suppliers, and sub-contractors.
- Acting as a central point of contact for all project stakeholders.
- Supporting procurement processes and liaising with supply chain teams.
- Preparing documentation and materials for meetings with the Director/Manager.
- Administering day-to-day project activities and documentation.
- Sourcing competitive equipment and manage associated procurement.
- Answering phone calls, taking messages and providing support to the Projects Director and Manager.
- Booking transport and logistics for site visits.
- Maintaining stock levels for project containers and storage.
- Assisting the Solutions Director in compiling quotations.
- Monitoring and reporting on hours, budgets, and project expenditures.
Requirements:
- Strong background in administrative roles, preferably in engineering, construction, or project-based environments.
- High attention to detail and excellent time management skills.
- Confident communicator with experience liaising across departments and with external stakeholders.
- Proficiency in Microsoft Office and familiarity with project administration tools (e.g., CLIK).
- Proactive and self-motivated, able to manage competing priorities.
Benefits:
- Competitive salary (£25,000 – £26,000 DOE)
- Opportunities for progression and development within the company
- Supportive and collaborative team environment
- Access to training and upskilling opportunities
- Company pension scheme
- Flexible working where applicable
