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Operations Team Lead
£30,000 to £35,000 (DOE) + 33 days holiday (inc bank), free parking, health benefits
Birmingham
The Role
Are you an experienced AV professional looking for your next challenge in a fast-paced, hands-on environment?
As an Operations Team Leader, you’ll play a central role in ensuring our warehouse and equipment are maintained to the highest standards, ready to support a wide variety of live events. You’ll lead and motivate a small team, oversee warehouse operations, and support event delivery when needed.
Key Responsibilities
Equipment Management
- Prepare, test, and maintain AV equipment for hire and live events, meeting all deadlines
- Oversee quality control within your team
- Complete PAT testing promptly and accurately
- Safely load and unload vehicles, ensuring compliance with ISO standards
Warehouse Operations
- Plan and manage daily and weekly work schedules
- Lead by example, motivating your team to follow ISO9001 processes
- Maintain a positive and productive team environment
- Carry out general maintenance tasks to ensure smooth day-to-day running
- Check-in equipment after use, ensuring it’s in full working order for future events
- Keep the warehouse tidy and compliant with health & safety policies
- Support operations across branches and suppliers when required
Company Procedures
- Follow all company policies, particularly in relation to health & safety
- Take part in training and development opportunities
- Use the HireHop system in line with company processes
- Assist the events team when required to ensure flawless project delivery
Candidate Profile
- Minimum 3 years’ experience in a similar role within the AV/events industry
- Strong knowledge of AV equipment and willingness to learn further
- Flexible with working hours, including evenings, weekends, and travel
- Excellent communication and leadership skills with a team-focused mindset
What We Offer
- Competitive salary with paid overtime
- Opportunities for progression and professional development
- Annual profit share scheme
- Employee awards and recognition programmes
- Company pension with financial advice services
- Health & wellbeing cover
- 4x salary death-in-service insurance
- Cycle-to-work scheme
- Free on-site parking
- 33 days annual leave (inclusive of Bank Holidays and Christmas/New Year shutdown)
Additional Benefits:
- Health and wellbeing programme
- Employee mentoring and development support
- Profit sharing scheme
- Financial planning services
To Apply:
Send through your CV or call Karley (phone number removed)
SER-IN
