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Internal Technical Engineer
Location: Birmingham
Salary: Competitive + Benefits
About the Role
We're looking for a detail-oriented and collaborative Internal Technical Engineer to join a leading global organisation in cutting tool technology. If you have a background in machining, engineering, or cutting tools - and enjoy solving technical challenges while supporting others - this could be the perfect opportunity for you.
What You'll Do
In this role, you'll use your technical expertise to support customers, colleagues, and sales teams. Responsibilities include:
- Providing technical support using your engineering and manufacturing knowledge
- Preparing quotations for special tooling requests
- Diagnosing and resolving issues with underperforming tools
- Collaborating with international teams on tooling packages and project development
- Communicating complex technical information clearly to both technical and non-technical audiences
- Working closely with internal and external sales teams to ensure customer satisfaction
- Delivering training to colleagues and participating in ongoing product training to stay current with innovations
Comprehensive initial and ongoing product training will be provided.
What We're Looking For
- A technically minded professional with a passion for engineering and problem-solving
- Experience in machining, cutting tools, or manufacturing processes (essential)
- Strong communication skills and attention to detail
- Ability to work independently and as part of a team
- Comfortable using MS Office (Outlook, Word, Excel, PowerPoint) and ideally CAD software
What's on Offer
- Competitive salary (negotiable depending on experience)
- Annual service bonus
- 23 days holiday + bank holidays (increasing with service)
- Health benefit scheme & life policy with Employee Assistance Programme
- Company pension plan
- Regular product training and knowledge-sharing opportunities
- A culture of teamwork, collaboration, and pride in what we do
