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Job Title: Collections Executive
Location: Mondelez, Bournville Lane, PO Box 12, Bournville Place, Birmingham, B30 2HP
Contract Duration: 6 Months
Hours: 36 hours per week, 9am - 5pm, Monday to Friday
About the Opportunity:
Are you ready to shape the future of snacking with Mondelez International? Join us on our mission to lead the way and make your mark!
Under close supervision, you will be involved in classifying, examining, and analysing accounting records, preparing financial reports and statements, and contributing to special projects as required.
What You Will Bring:
We are looking for someone with a desire to drive their career forward, bringing experience and knowledge in:
- Technical Expertise: A solid understanding of accounting and external reporting, coupled with strong analytical skills. Familiarity with policy, controls, and compliance is desirable.
- Business Acumen: A basic understanding of the role of finance within a business context.
- Leadership Skills: Strong communication abilities and a collaborative approach, with a focus on delivering results.
- Growth/Digital Mindset: The ability to utilise technology to enhance efficiency and effectiveness. Proficiency in Microsoft Office tools and familiarity with financial systems is expected.
- Integrity: Sound judgement in all decisions and interactions, aligned with our values, policies, and external regulations.
The Main Purpose of the Role:
- Liaise with customers to secure payment of overdue invoices and resolve invalid customer claims.
- Facilitate the resolution of queries, providing essential information to relevant stakeholders.
- Participate in weekly ledger reviews to identify underlying causes and escalate issues as needed.
- Arrange ad-hoc meetings with internal teams to provide progress updates.
- Maintain accurate and up-to-date information on our Dispute Management System daily.
What We Are Looking For:
- Excellent prioritisation and time management skills.
- A strong understanding of ledger management.
- Exceptional numerical, analytical, and logical reasoning skills. Negotiation experience is beneficial but not essential.
- Previous experience in a customer-facing role and within an order-to-cash environment would be advantageous.
- Proficient knowledge of MS Office Applications, particularly Excel.
- Excellent written and verbal communication skills.
- A high level of accuracy and attention to detail is crucial.
- Ability to meet deadlines consistently
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
