Employee Relations Case Advisor

Employee Relations Case Advisor

We are recruiting for an Employee Relations Case Advisor until mid-December 2025. This is a hybrid role, based out of Birmingham. As part of the Human Resources team your deal with Employee Relations cases, some of which will be complex.

As an Employee Relations Case Advisor, you will need to have/be:

• Ability in managing ER cases, including discipline, absence, grievance and performance.
• Ability to effectively manage a high volume of cases at the same time.
• Maintain neutrality and impartiality whilst being immersed in the detail and advising on facts.
• Ability to produce and present information to a variety of stakeholders with the ability to advise managers/employees of all levels, deliver difficult messages and draft accurate and detailed correspondence.
• Stakeholder management skills - including advising line managers on all aspects of HR
• Experience of managing complex employee relations issues
• Experience of developing, maintaining relationships with both internal and external senior stakeholders

Details:

• Rate: 461.00 - 505.00 per day (inside IR35)
• Working Hours: Full time Monday - Friday
• Location: Birmingham/Hybrid (3 days per week in the office)
• Duration: Until mid-December 2025

Role of Employee Relations Case Advisor

• To advise, support and influence customers on HR policies and procedures, employment legislation and terms and conditions of employment to ensure they remain within the legislative framework and follow good practice.
• Manage a caseload of Employee Relations including discipline, grievance, absence, probation and performance management, issues (end to end), supporting the business to ensure that the best possible outcomes are delivered for all parties.
• Maintain a detailed and auditable case file for each managed ER case.
• Prepare correspondence, outcome letters and briefing documents, including case timelines, as required.
• Share lessons learnt with the HR team to support the development of internal HR capability.
• Undertake case management administration.
• Develop good practice and innovative approaches to conflict resolution, seeking to resolve conflict at the earliest occasion, and engaging independent mediation where appropriate.
• Provide support for HR activities required by organisational projects, e.g. support for change processes and consultation, line manager capability interventions, or relevant technology change.
• Provide regular support as required to the Head of HR for assigned directorate to ensure that work in support of strategic people objectives is supported and the insight from operational activity is informing strategic plans.