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Credit Control Manager - Professional Services (Legal)
We are excited to announce that we're partnering with a highly reputable professional services firm in Birmingham City Centre to recruit a Credit Manager into their established finance team. This is a senior leadership role with genuine scope to influence business performance, shape operational strategy, and lead a high-performing team.
The firm is known for its commitment to excellence, innovation, and a collaborative working culture. Operating within the legal sector, they support a wide range of high-profile clients and maintain a strong commercial focus across all departments. This role sits at the heart of the finance function and will be instrumental in driving cashflow performance, minimising financial risk, and supporting wider business objectives.
While experience in legal is highly desirable, the business welcomes applications from candidates with a background in professional services who bring strong stakeholder management and a strategic mindset to credit operations.
Key Responsibilities:
- Lead, manage and develop the credit control team
- Design and implement credit policies and procedures aligned with business objectives
- Assess client creditworthiness and set appropriate limits and terms
- Monitor aged debt and bad debt provision, managing escalations and driving resolution
- Oversee accounts receivable processes including reconciliations and credit notes
- Forecast short/medium-term cashflow and report to senior leadership
- Collaborate with legal, finance, and operational teams to resolve disputes and reduce risk
- Drive system and process improvements across the credit function
- Act as the key contact for external recovery agencies and auditors
Candidate Attributes and Skills:
- Proven experience in credit management within legal or professional services
- CICM qualification (or equivalent) desirable
- Strong understanding of credit control systems (e.g. SAP)
- Excellent leadership and stakeholder management skills
- Commercially aware with a proactive approach to problem-solving
- High attention to detail and strong organisational skills
- Comfortable working to tight deadlines and managing competing priorities
Benefits:
- Opportunity to lead a high-profile credit function within a respected firm
- Exposure to senior stakeholders across legal, finance, and operations
- Strong professional development potential
- Competitive package with flexible benefits
- Hybrid working options available
This is a fantastic opportunity for an experienced credit leader to make a genuine impact, shaping the future of the credit function and contributing to the wider success of the business.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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