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I have come across your details online and am recruiting for a Customer Service Administrator role based in the Erdington area.
This is a great opportunity to join a friendly and supportive team within a growing company. The roles offer company training and excellent potential for progression.
Salary - £27-30K
Hours - 8.00am-5.00pm Monday to Friday
Main Duties:
- First point of contact for customer queries
- Answering a range of internal and external calls
- Escalating problems internally when required
- Ordering parts and organising engineers
- Processing customer orders & resolving aftercare issues
- Assisting with warehouse duties/ hands on role
Requirements:
- Previous office based customer service experience.
- Strong IT and administration skills
- Excellent verbal and written communication skills
- Willing to learn, flexible and adaptable
- Forklift licence (desirable but not essential)
