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Inbound Customer Support Sales Advisor
£22,865 basic + up to £3,000 bonus | 35 hours per week over 4 days | Fully Remote | Permanent Role
Looking for a role that fits around your life without compromising on career progression or earning potential? We’re partnering with a leading aftercare provider for domestic appliances to recruit confident, people-focused individuals for their fully remote Customer Support Sales team.
This is your chance to join a growing company where great service meets smart sales - all from the comfort of your home.
What You’ll Be Doing
- Supporting Customers - Be the first point of contact for customers calling with questions, updates, or repair bookings
- Solving Problems - Help customers with faulty appliances by arranging repairs and offering practical solutions
- Sales That Make Sense - Use your natural communication skills to introduce relevant protection plans that fit each customer’s needs
- Building Rapport - Create meaningful conversations, understand what matters to each customer, and guide them to the best possible service
Your Schedule
- 4-day work week - Enjoy a better work-life balance with fixed shifts from Sunday to Wednesday
- 35 hours per week - Two 8.5-hour shifts and two 9-hour shifts, all starting at 8am
- Fully remote - Work from anywhere in the UK with all equipment provided
What You’ll Bring
- Previous experience in both sales and customer service (ideally in a contact centre environment)
- Confidence in holding conversations that build trust and offer real value
- A proactive mindset with a natural ability to spot sales opportunities
- Strong listening skills, empathy, and a clear, professional phone manner
What You’ll Get
- £22,865 salary + up to £3,000 bonus per year
- No weekend work - your Thursdays, Fridays, and Saturdays are always free
- 33 days of annual leave including bank holidays (with the option to buy more)
- Life assurance & pension scheme
- Health cash plan to support your wellbeing
- Ongoing coaching & career development
- Monthly incentives, prizes, and recognition for your performance
Things to Note
To ensure you hit the ground running, no holidays will be authorised in the first 6 weeks of employment while training is completed.
This is a customer-first role with a strong sales focus. If you’ve previously worked in a contact centre or similar environment where you’ve upsold or cross-sold to customers, we’d love to hear from you.
