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An exciting opportunity to join a new on a leading property company on a large Build to Rent development in Birmingham. The Assistant General Manager will be responsible for manging an on-site team, upholding service standards, supporting with health & safety protocols and ensuring an excellent resident experience.Overview:
- Role: Assistant General Manager
- Location: Birmingham
- Salary: £42,000 + Bonus
Responsibilities of the Assistant General Manager include:
- Conduct weekly building checks.
- Maintain excellent relationships with external contractors and suppliers.
- Work with the GM to agree PPM contracts.
- Schedule and carry out statutory training with the tram when applicable.
- Create a best in class community through communication, events and innovations.
- Coordinate social media activity alongside the Marketing team.
- Respond to resident complaints.
- Ensure team are providing excellent service to all residents.
- Improve standards and ensure the team are meeting KPIs.
- Welcome residents when they move in, oversee or assist the initial check-in through to welcome tours.
- Being proactive and reactive to any operational tasks.
- Ensure compliance and carry out regular audits.
- Organise minor works.
- Assist the credit control team to ensure the timely payment of rents.
- Provide asset performance reports and attend monthly meetings with line manager.
- Assist in managing the building expenditure budget.
- Establish and deliver additional income streams where appropriate.
The person:
- Prior BTR experience would be ideal.
- Experience leading and motivating a team.
- Proven ability managing a residential development to exceptional standards.
- Understanding of H&S compliance.
- Common sense approach.
- Positive attitude.
- Outgoing, warm, friendly personality.
If you’re interested in the Assistant General Manager position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
