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  3. After Sales Travel Consultant

After Sales Travel Consultant

Antella Travel Recruitment
Posted 4 days ago, valid for 2 days
Location

Birmingham, West Midlands B3, England

Salary

£25,000 - £23 per year

Contract type

Full Time

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Sonic Summary

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  • The Travel After Sales Consultant position offers a base salary of £25,000, with the possibility of negotiation based on experience.
  • This role is hybrid-based in Birmingham and is with a well-known tour operator specializing in adventure and activity-based holidays.
  • Candidates are required to have previous experience in the travel industry in a customer service, operations, administration, or support role.
  • Responsibilities include answering customer inquiries, updating reservation systems, and liaising with suppliers to fulfill customer requests.
  • The position also offers great benefits, including 22 days of annual leave, travel discounts, and a pension plan.

TravelAfterSalesConsultant

BaseSalary25,000+GreatBenefits

Hybrid-Birmingham

Ourclientisawellrenownedtouroperatorwhospecialiseinadventureandactivity-basedholidays.

Duetocontinuedgrowth,theyarenowrecruitingforaTravelAfterSalesExecutivewhocanincontributetothesmooth-runningofthesmooth-runningoftheAftersales&Operationsdepartmentwithspecificresponsibilityforprovidinganexemplarypreandpost-saleservicetocustomersandmaintainingprofessionalworkingrelationshipswithsupplierpartners.

ThisrolerequirespreviousexperiencewithinthetravelindustryinasimilarbasedrolewithinCustomerservices,operations,administrationorsupport.

Theroleisbasedonahybridbasis-Birmingham

TravelAfterSalesExecutiveResponsibilities:

Answerincomingcustomerphonecallsandtakeappropriateactionforeachcall

Answerincomingcustomeremailsandtakeappropriateactionforeachemail

Inputdataintothereservationsystemplatformtokeepeachexistingcustomerrecordupdatedandtoenternewrecordswhenappropriate

Liaisewithsupplierstofulfilthecustomerrequest-e.g.flightseats,airportassistance

WorkwiththeOperationsteamtofulfilcustomerrequests-e.g.extrahotelnights,dietaryrequirements

TravelAfterSalesExecutiveExperienceRequired:

Previous,customerservices,operationsorsupportexperiencewithinthetravelindustryisessential

Excellentinterpersonalcommunicationskills;

Highlevelofprofessionalism;

Abilitytomultitaskinafast-pacedenvironment

Attentiontodetail

TravelAfterSalesExecutiveSalaryandBenefits

BaseSalary25,000(negotiablebasedonexperience)

22daysannualleave

Traveldiscounts

Hybridworking

Pension

ToapplyforthisTravelAfterSalesExecutiverole,pleaseemailyourCVandamemberoftheteamwillbeincontacttodiscusstheopportunity.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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