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Customer Sales Advisor
Birmingham (Close to Birmingham New Street Station)
24,000
Monday-Friday with weekends on a rota
Training in London (Travel & Accommodation Provided)
Introduction to the Company
This is an exciting opportunity to join a successful, growing company where you can develop a range of new skills and have the opportunity to earn bonus as a team on top of your salary!
You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions.
You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders.
Hours of work: Monday-Friday with weekends on a rota
Description of the role:
- Identifying and quantifying the potential leads for each customer.
- Dealing with enquiries via the website, face-to-face and over the phone.
- Maintaining a clean and tidy environment for all staff and customers.
- Completing all administrative duties.
- Working as a team to achieve targets.
About you:
- Experience of working within a customer focussed environment.
- Able to communicate with customers over the phone, face-to-face and via email.
- Effective up-selling skills and able to work to targets.
- IT literate including Microsoft Office and using bespoke systems.
- Able to attend training in London (travel and accommodation provided and more details can be provided)
If you have a Customer Service or Retail background with the desire to develop a career and gain new experience, please don't hesitate to apply now!
