Housing Benefit Project Lead

Housing Benefit Project Lead
Fixed Term Contract, 3-6 months+
50,000
Work from home - 1 day in the office per week in Birmingham

Hamilton Woods Associates are currently recruiting for a Housing Benefit Project Lead to play a critical role in maximising the organisation's rental income by ensuring that all eligible tenants are in receipt of full Housing Benefit entitlement.

Duties and Responsibilities of the Housing Benefit Project Lead:

• Lead a targeted project to identify and resolve part-payment tenant accounts.
• Investigate and challenge Housing Benefit shortfalls, suspensions, and appeals.
• Liaise with local authorities, care providers, and internal teams to ensure accurate rent and eligibility information.
• Oversee and support a Rental Income Officer, ensuring effective workload management.
• Work collaboratively with Finance and Housing teams to ensure rent account accuracy.
• Maintain relationships with external partners and provide regular progress updates.
• Produce weekly reports highlighting income recovered, outstanding cases, and next steps.
• Track performance against targets and recommend process improvements where needed.

Essential Requirements of the Housing Benefit Project Lead:

• Proven experience within Specialised Supported Housing or a similar environment.
• Strong understanding of Housing Benefit regulations and enhanced eligibility criteria.
• Track record of resolving complex HB cases and increasing rental income.
• Excellent analytical, communication, and negotiation skills.
• Confident producing data-driven reports and presenting to senior stakeholders.

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful