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Tenancy Servicves Officer

Tenancy Servicves Officer

Niyaa People

Posted 10 hours ago, valid for a day

Birmingham, West Midlands B27 6QS, England

Full Time

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Sonic Summary

A well-established organisation in Birmingham is seeking a Tenancy Service Officer on a temporary basis for 8 weeks.
The position involves providing tenancy and housing management services, primarily focusing on managing customer cases related to Tenancy Fraud and Anti-Social Behaviour (ASB).
The role requires a salary of £22-25 per hour, paid weekly via umbrella, with a full-time commitment of 35 hours from Monday to Friday.
Candidates should have previous experience in a similar role, such as Tenancy Advisor or Tenancy Officer, and knowledge of tenancy legislation and processes.
A basic DBS check is required for this position, and interested applicants are encouraged to apply directly to the advert and contact Laura.

A well-established organisation in Birmingham are looking for a Tenancy Service Officer to join their team on a temporary basis to help support on providing tenancy and housing management services to their customers. Predominantly focused on managing their customers and dealing with Tenancy Fraud cases and ASB. Tenancy Services OfficerMonday- Friday/ 35 hoursSouth Birmingham £22-25ph paid weekly via umbrellaTemporary (8 Weeks) As a Tenancy Services Officer, your main duties will be:• To deliver excellent housing management services that reduce the risk of tenancy failure.• To manage a caseload on anti social behaviour/ tenancy breaches/ safeguarding and tenancy fraud cases• To promote service delivery that aims to resolve all cases efficiently • To work with other agencies to increase the detection and prevention of tenancy fraud• To instigate tenancy enforcement and court action where it is reasonable. The skills needed to be successful as a Tenancy Service Officer are:• The ability to analyse and interpret complex information • Knowledge of tenancy legalisations and processes • Previous experience in a similar role such as Tenancy advisor, tenancy officer, TSO etc• This role requires a basic DBS If this role is of interest, please apply directly to this advert and contact Laura

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