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Installation Manager / Technical Support Manager - Facades

Bennett and Game Recruitment LTD
Posted 6 days ago, valid for 23 days
Location

Birmingham, West Midlands B4 6FQ

Salary

£45,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Technical Support Manager position is available with an industry-leading facade specialist, focusing on project execution and technical guidance.
  • The role involves overseeing facade system installations, providing on-site support, conducting inspections, and troubleshooting technical issues.
  • Candidates should have extensive on-site experience in the facades market, proficiency in interpreting construction drawings, and strong communication skills.
  • The starting salary for this position ranges from £45,000 to £50,000, with additional benefits including 28 days of holiday and a contributory pension scheme.
  • Applicants are expected to have relevant experience in managing facade or curtain walling systems.

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects.



Technical Support Manager Position Overview

  • Oversee the installation, maintenance, and repair of facade systems supplied by the company.
  • Provide technical support and guidance on site for facade-related products supplied.
  • Conduct site inspections and audits to ensure adherence to project specifications and standards.
  • Collaborate with project managers, engineers, and construction teams to coordinate and optimise installation processes.
  • Troubleshoot complex technical issues on site, offering timely and effective solutions.
  • Develop and implement training programs for site teams to enhance their technical skills and product knowledge.
  • Support customers with toolbox talks and pre-start site meetings.
  • Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations.
  • Prepare technical documentation and reports for internal and external stakeholders.
  • Manage customer relationships through regular updates and follow-up on concerns.
  • Liaise with our suppliers to upskill and increase product and system knowledge to further help site teams.
  • Engage with and support the NPD process using extensive on-site experience.


Technical Support Manager Position Requirements

  • Background in the facades market with extensive experience on-site and managing installation of faade / curtain walling systems.
  • Proficient in reading and interpreting construction and architects' drawings and specifications
  • Good verbal and written communication skills to interact effectively with clients and work colleagues.
  • Build relationships with suppliers.
  • Collaborate closely with the design team to address flaws, suggest improvements, and offer potential solutions.
  • Proficient in Microsoft Office (Word, Excel, etc.) and Autocad preferable.
  • Strong organisational skills and effective time management to meet established deadlines.
  • Team player with a drive for success.
  • Exceptional attention to detail and the ability to extract crucial information.


Technical Support Manager Position Remuneration

  • Starting salary 45,000 - 50,000
  • 28 Days holiday (including Bank Holidays, plus additional days for long service)
  • Contributory pension scheme
  • Life assurance
  • Health cash plan
  • HSF Perkbox

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.

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