Quality Manager

Quality Manager – High-Rise Residential Project | Birmingham City Centre

Location: Birmingham City Centre
Project Type: High-Rise Residential Development
Contract Type: Permanent or Freelance
Start Date: Immediate / ASAP
Salary: Competitive, depending on experience

About the Role

We are seeking an experienced Quality Manager to lead and implement quality assurance and control processes on a major high-rise residential development in Birmingham City Centre.

The successful candidate will be responsible for ensuring that all works — including architectural, structural, and M&E elements — are delivered to the highest standards of quality, safety, and compliance. You will play a key role in maintaining consistency, driving best practice, and supporting the site team to achieve flawless project delivery.

Key Responsibilities

• Develop, implement, and maintain the Project Quality Management Plan (QMP) in line with company procedures and client requirements.

• Carry out regular site inspections and audits to monitor build quality and ensure works are in accordance with approved drawings and specifications.

• Identify, record, and manage defects, snags, and non-conformances, ensuring timely close-out and corrective action.

• Support subcontractors and site teams with guidance on quality standards, materials, and installation practices.

• Review and approve Inspection & Test Plans (ITPs), quality records, and handover documentation.

• Lead quality-related meetings, workshops, and toolbox talks to promote a culture of excellence.

• Liaise with the client, design team, and senior management to provide clear reporting on quality performance and progress.

Requirements

• Proven experience as a Quality Manager, Clerk of Works, or Quality Inspector on large-scale residential or mixed-use developments.

• Strong technical understanding of construction processes, including structural, architectural, and M&E disciplines.

• Excellent attention to detail, organisational skills, and communication abilities.

• Working knowledge of ISO 9001 quality systems and relevant British Standards.

• Proficient in digital snagging and quality tracking tools (e.g. Field View, SnagR, Zutec, etc.).

• Relevant construction qualifications (HNC/HND or degree in Construction, Engineering, or Quality Management).

• CSCS card required.