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1st Line IT Support / Helpdesk

Coburg Banks Limited
Posted 8 hours ago, valid for 10 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is 1st Line IT Support / Helpdesk located in Birmingham, requiring full in-office attendance.
  • The position offers a day rate of £150 and is set for a duration of 3 months, classified as inside IR35.
  • Candidates should have at least 1 year of experience in a 1st line IT Support role on an IT Helpdesk.
  • Key qualifications include exceptional customer service skills, familiarity with helpdesk ticketing systems, and exposure to ITIL.
  • Experience with Mobile Device Management solutions and Microsoft products like 365, Windows, Outlook, and Teams is also required.

Job Title: 1st Line IT Support / HelpdeskLocation: Birmingham - Fully In-OfficeDay Rate: £150 per dayDuration: 3 Months / Inside IR35

We are looking for a 1st Line IT Support / helpdesk with a couple of years experience to join an industry-leading company in Birmingham on a 3-month interim contract for their helpdesk.

This will require you to be fully in-office, Monday to Friday, at their central Birmingham office.Their offices are 10 minutes walk from Birmingham New Street.The hours will be 10:00am to 6:00pm.

Required Experience:

  • 1 + years' experience in a 1st line IT Support role on an IT Helpdesk.
  • Exceptional customer service.
  • Experience with helpdesk ticketing systems.
  • ITIL exposure
  • Experience with Mobile Device Management solutions.
  • Microsoft (365, Windows, Outlook, Teams, etc).
Coburg Banks Limited is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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