You’ll already know your way around household claims. And if you’ve worked with high net worth or private client policies before, you’ll know they come with a different kind of expectation — faster service, more complex risks, and often a broker in the middle chasing answers. That’s where you come in. This is a remote role supporting a specialist HNW team. You’ll handle claims cradle to grave and act as a key point of contact for brokers, insurers, and policyholders. You’ll also support field adjusters, making sure everything runs smoothly from notification through to settlement. If you’ve got Cert CII or Cert CILA, great. If not, they’ll support you to get qualified. What’s more important is your background in domestic property claims and your ability to stay calm, credible and clear when speaking to clients who expect a high level of service. The team has a strong reputation for technical quality and a culture of development — the kind where people back you to improve and know their stuff without making it a competition. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims /  Job Ref: CD253. For all other vacancies, take a look at our website - exchange-street.co.uk
Back to searchHNW / Private Clients Claims Technician
Exchange Street Claims & Financial Services
Posted 23 days ago, valid for 20 days
Birmingham, West Midlands B27 6QS, England
Full Time
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Sonic Summary
- This remote role is for a specialist High Net Worth (HNW) claims handler with a focus on domestic property claims.
- Candidates should have a background in household claims and experience with high net worth or private client policies.
- The position involves managing claims from start to finish and acting as a key point of contact for brokers, insurers, and policyholders.
- Applicants are encouraged to have Cert CII or Cert CILA, and support will be provided for those who need to obtain qualifications.
- The role offers a competitive salary, and candidates should possess at least a few years of relevant experience in the field.
