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As a National Delivery Operations Manager, you will be responsible for overseeing the entire delivery operations across the country and ensuring efficient and timely logistics. Your role will be pivotal in ensuring customer satisfaction and achieving business objectives.
Client Details
We represent a large organisation in the delivering commercial timber and building supplies to business around the UK. With a strong presence across the United Kingdom they pride themselves on delivering an extensive range of products matched excellent customer service while creating a supportive work environment for all employees.
Description
The National delivery operation manager will
- Oversee the nationwide delivery operations ensuring efficient across 50+ locations
- Develop and implement strategies to improve delivery efficiency and customer satisfaction
- Collaborate with other departments (fleet, HR, Sales, Customer service) to ensure streamlined operations
- Manage and mentor the regional delivery managers, and site transport and operational teams
- Ensure all operations comply with health and safety regulations
- Set expectations for transport compliance across the network of delivery points
- Support and guide the site management team in best practice and management of drivers
- Prepare and manage logistics budget
- Support the resolution any issues or delays in delivery
- Continuously evaluate and improve delivery processes
Profile
A successful National Delivery Operations Manager should have:
- Proven experience in managing logistics at a national level
- International CPC
- Experience with HIAB, Moffetts and Cranes is advantageous
- Strong leadership skills and the ability to manage a large team
- Excellent strategic planning and problem-solving abilities
- Knowledge of health and safety regulations in logistics
- Exceptional communication and customer service skills
Job Offer
- A competitive salary range from 60,000 to 65,000 annually
- A company car or car allowance and a 15% bonus
- A supportive work culture that values employee growth
- Opportunities for professional development and advancement within the property industry
- This is a national role supporting 50+ depots through a regional management team
We warmly invite those who believe they fit the requirements to apply for this exciting role in our company. This is a fantastic opportunity to make a significant impact in a large organisation in the property industry.
