Job title: Resident Liaison Officer
Location: West Midlands- Birmingham and Coventry
Contract: Permanent
Salary: 29,000 - 34,000
Key Responsibilities as a Resident Liaison Officer:
- Act as the main point of contact for residents during kitchen and bathroom upgrades
- Book appointments, send letters, and manage no access issues
- Door knocking and face-to-face visits with residents as needed
- Liaise with contractors to ensure works are delivered smoothly and on schedule
- Support residents with queries and complaints
Requirements of a Resident Liaison Officer:
- Strong organisational and administrative skills.
- Desirable leasehold experience
- Excellent verbal and written communication abilities.
- Full UK driving licence and access to a vehicle.
- Proficient with basic computer systems (emails, Word, CRM, etc).
If this Resident Liaison Officer role is for you then please apply or contact (url removed)