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Resident Liaison Officer

Niyaa People Ltd
Posted a day ago, valid for 20 days
Location

Birmingham, West Midlands B4 6FQ

Salary

£29,000 - £34,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are looking for an experienced Resident Liaison Officer to support the social housing sector in Birmingham.
  • The position involves acting as the main contact for residents during kitchen and bathroom upgrades, managing appointments, and liaising with contractors.
  • The salary for this permanent role ranges from £29,000 to £34,000.
  • Candidates should possess strong organizational skills, excellent communication abilities, and a full UK driving license.
  • Experience in a similar role is required, along with proficiency in basic computer systems.
We are seeking an experienced Resident Liaison Officer to provide support within the social housing sector, who can ensure smooth process when engaging directly with residents and liaising with contractors for vital kitchen and bathroom works in Birmingham.


Job title: Resident Liaison Officer
Location: West Midlands- Birmingham and Coventry
Contract: Permanent
Salary: 29,000 - 34,000

Key Responsibilities as a Resident Liaison Officer:
  • Act as the main point of contact for residents during kitchen and bathroom upgrades
  • Book appointments, send letters, and manage no access issues
  • Door knocking and face-to-face visits with residents as needed
  • Liaise with contractors to ensure works are delivered smoothly and on schedule
  • Support residents with queries and complaints

Requirements of a Resident Liaison Officer:
  • Strong organisational and administrative skills.
  • Desirable leasehold experience
  • Excellent verbal and written communication abilities.
  • Full UK driving licence and access to a vehicle.
  • Proficient with basic computer systems (emails, Word, CRM, etc).

If this Resident Liaison Officer role is for you then please apply or contact (url removed)

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