- Be the first point of contact for the business, including answering the phone and assessing what to do with each call. You will handle new enquiries, being a friendly and approachable first contact for clients, and getting the necessary information with sensitivity. This may include speaking to emotional prospects.
- Support the team with legal admin, including transcribing dictated notes, liaising with clients on behalf of solicitors, sourcing quotes, formatting documents, chasing information from clients and other side, and creating bundles using Adobe or Bundledocs. You will be central to admin-focused matters such as settlement agreements and drafting handbooks.
- Using the CRM system, Clio, to keep up to date records and facilitate internal communication. Tasks will include creating matters, drafting and sending CCLs, uploading and filing documentation, adding and removing key dates to/from calendar, and completing identity checks.
- Manage the office environment, including ingoing and outgoing post, secure filing and stationery supplies. This will require liaising with external suppliers.
- Assist with planning team days and events, and book training for our legal team.
- Regularly review and update the information in our business listings such as Review Solicitors, Three Best Rated etc.
- Monitor company reviews, responding to good reviews and sharing them with the team, and escalating negative reviews to managers
Part Time Legal Assistant
Pertemps Birmingham Commercial
Posted a day ago, valid for 5 days
Birmingham, West Midlands B27 6QS, England
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The position is for a Part Time Legal Assistant, requiring 25 hours of work per week.
- The salary for this role is £17,000 per annum.
- Candidates should have prior experience as a Legal Secretary or Assistant.
- The role involves being the first point of contact for clients and supporting legal administrative tasks.
- Additional responsibilities include managing office supplies and maintaining business listings.